Privacy Policy for Songbirdrising.com

This website is hosted on the Wix.com platform. While Songbird Rising Suzuki School is the "Data Controller" of the information you provide, we use third-party "Data Processors" to manage your information securely. This includes Wix.com for website hosting, My Music Staff for student accounts and registration, and Stripe for donation processing.

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Wix.com provides the infrastructure that allows us to offer our services to you. While we control the personal data you provide to us, Wix may also collect certain technical information from visitors (such as IP addresses and session activity) to ensure the security, stability, and performance of their platform. You can learn more about how Wix handles this information by reviewing Section 6 of the Wix Privacy Policy.

• Voluntary Information: When you fill out a form, we collect the personal information you enter, such as names, email addresses, and phone numbers.

• Registration Data: Information entered into Contact/Enquiry forms or Student Portal forms on our site is collected via an embedded widget from My Music Staff. This typically includes parent/guardian names, contact details, and student information (such as name, instrument, and birth date) required for enrollment.

• Donation & Payment Information: Donations for our financial aid fund are processed via Stripe. Stripe collects your billing details and payment method; Songbird Rising does not see or store your full credit card information. You can review their practices in the Stripe Privacy Policy.

• Automated Information: Like most websites, we use cookies and basic analytics tools (via Wix and Google Analytics) to understand how visitors interact with our site. This automatically collects technical identifiers such as your IP address, browser type, and device information. We use this data to ensure site security and to improve your browsing experience.

We use the data collected on this site to:

• Respond to your inquiries about Suzuki lessons.

• Process registrations and enrollments.

• Improve our website performance and user experience.

Our website is intended for a general audience of parents and adult guardians; it is not directed to children under the age of 13.

• Direct Collection: We do not knowingly collect personal information directly from children. All student data must be submitted by a parent or legal guardian.

• Automated Collection: While we do not target children, our hosting platform (Wix.com) and analytics tools may automatically collect technical identifiers (like IP addresses) from all visitors for functional purposes.

• Correction: If you believe a child under 13 has provided us with personal information without parental consent, please contact us so we can delete the data.

Our website contains links to external sites, including local businesses, the Suzuki Association of the Americas, and our profiles on Instagram, Facebook, and Yelp.

• No Control Over External Sites: Once you click these links and leave songbirdrising.com, we do not have control over the privacy practices of those external sites.

• Social Media Widgets: Interacting with social media buttons on our site may allow those platforms to collect your IP address or site activity. These interactions are governed by the privacy policy of the respective social media company.

Your data is stored through secure, industry-standard platforms (Wix, My Music Staff, and Stripe) on servers protected by firewalls. All payment data is handled by Stripe in compliance with PCI-DSS standards. To further protect your information, we utilize Multi-Factor Authentication (MFA) on all administrative accounts that access your data. We retain your personal information only for as long as necessary to provide our services and meet legal or tax record-keeping requirements.

You may contact us at any time to request a copy of your data or to request that we correct or delete your personal information.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

For questions regarding this policy, please contact us.